Frequently Asked Questions

Payments

This depends on your membership renewal payment options. If you have auto renewal then your credit card is saved and can be used for other purchases within the website.
Please choose the guest ticket, change the quantity of tickets and complete your purchase.
No, at this time we only accept credit cards via the website prior to the event.
Once you enter your credit card information, it may take up to 30 seconds to process. Once that’s done, a confirmation screen will pop up and allow you to print out the receipt. You will also receive a confirmation via email immediately following the transaction. If you don’t get a confirmation screen or an email, it probably did not complete.
All sales are final. We take account of all who have registered to cover the cost of the event.

When you are logged in and go to an event page, a pop up will appear telling you that you are registered, if you have already registered for that event.
You can purchase more tickets at anytime. When the pop up tells you that you’ve already registered. Close it and then you can add another person. Please make sure to add their name to the ticket before purchasing.
No, at this time we only accept credit cards via the website prior to the event.
Once you enter your credit card information, it may take up to 30 seconds to process. Once that’s done, a confirmation screen will pop up and allow you to print out the receipt. You will also receive a confirmation via email immediately following the transaction. If you don’t get a confirmation screen or an email, it probably did not complete.

Further instructions on how to use the member directory and update your profile can be found here .

The system we use for your profile is set to automatically send you a password to the email address we have on file. You can request a new password at any time.
Go to the login page and select the second radial button “Request Password” if you are a member but do not have a password and follow the directions. You will be sent a password to the email address we have on file. If you don’t receive your password shortly, check your spam filter. Once you receive the email with the password in it, you can log in to your profile.
*If you are having problems requesting a password, please contact us with the primary email address you would like to use for your account.
If you already have a password, you can simply log in using it. And if you forget it, you can simply reset it (as often as you need to).
Once you enter your credit card information, it may take up to 30 seconds to process. Once that’s done, a confirmation screen will pop up and allow you to print out the receipt. You will also receive a confirmation via email immediately following the transaction. If you don’t get a confirmation screen or an email, it probably did not complete.